The real drivers for personnel demand
Which influencing factors determine the need for personnel?
What are influencing factors and demand drivers?
Demand drivers are the factors that systematically determine whether more or less personnel is required at a given point in time. Typical are e.g. number of products per shift, received calls per hour, treated ambulance cases per hour, ... These numbers can usually be calculated directly from performance data.
Performance and real working hours usually fluctuate considerably - both individually and in relation to each other. Constant sequences are exceptions.
What does the demand really depend on? Can sales and units be simply shifted or is there more to it?
Spoiler alert: Most of the time it is not that easy. Usually there are one or more influencing factors that significantly affect productivity (e.g. orders, processes, infrastructure, seasons ...). In organizations, there are usually many assumptions about this, but mostly not all of them are confirmed in our data analysis.
What do know-how and software contribute?
We use existing company data (also called Big Data) for personnel requirements analysis and relate them to each other:
Actual and planned performance
Event data - e.g. vacations, public holidays
Personnel resource planning - what was planned and how was work actually done?
Influencing factors - what else could have played a role?
Our know-how in statistics in connection with working time helps you to a solid calculation method suitable for your daily challenges.
Software around personnel requirements
Analysis - Evaluation - Calculation - Forecast
with the [TIS] Analyzer
View & understand existing data on working time, performance, ...
[OPA] - Operating Hours Assistant
Define or generate services and staffing levels
Continuously update demand figures & react correctly
with [TIS] Prognos
Estimate & calculate personnel requirements for the future