On-call duties

Is the remuneration correct? Is the work load justifiable?

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Numbers instead of opinions with XIMES Smart Activity Analysis 

  • On-call duty is often paid on a time basis with or without work.

  • On-call duty is only legally permissible up to a certain extent of work performance, or is justifiable from the point of view of occupational health (risk assessment),

But how high is the utilisation or the proportion of actual work in on-call duties? Many organisations do not know this or struggle with old methods:

  • Self-recording only works with a lot of effort and is very burdensome because it has to be logged continuously.

  • Serious observation is very expensive because long periods of time are required and changes the behavior of those involved.


There is now an alternative: 

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The XIMES Smart Activity Analysis

Learn more about our solution with mobile recording devices in the user report in the magazine "Das Krankenhaus" or contact us     .

Three attractive service packages can be found below. Please do not hesitate to contact us for further information!

            Background 

            Why do on-call duties have to be recorded? 

            On-call duties may only be ordered if time without work performance predominates (BAG, 24.09.2008 - 10 AZR 669/07 - Rn 28). In accordance with case law, the collective agreements (e.g. TVÖD) stipulate that on-call time can only be available if the utilisation does not exceed 49%. The question of the extent of utilisation is of significance for the examination of the health protection of employees and relevant as the basis for calculating remuneration (ECJ, 09.09.2003 - C 151/02, so-called Jaeger ruling). See also: Definition of on-call duty


            Procedure 

            How does the Smart Activity Analysis work? 

            1. Define the most important types of activities to be distinguished and the survey plan (e.g. 2 months).

            2. Smartphone-based recording devices vibrates randomly from time to time, you select an activity and close the lid.

            3. If a longer period without activities is in sight (e.g. on-call duty at night), "rest phase" is selected. No vibration disturbs.

            4. Through embedding it in an overall system and evaluating activities over hours and days, working time issues can be considered and the work load can be estimated. 

            Benefit 

            What are the benefits of Smart Activity Analysis? 

            • Sustainable information as the basis for remuneration and compliance

            • Valuable knowledge for the organisation about  working hours and organisation - How is working time actually used? Are there waiting times? How do different weekdays, clock times ... differ?

            • we will send you special smartphone-based recording devices on a rental basis

            • The survey places a minimal burden on those involved

            • You receive a standardized and statistically verified evaluation

            Our offers on Smart Activity Analysis

            We offer a complete solution consisting of special mobile phones and a web-based analysis service as well as reports - thanks to rental basis no investment costs are necessary.

            Starter Pack

            Answering the key question of time use 

            € 1,900

            Up to 3 devices for 2 months of data acquisition.  One qualification group. 
              • Predefined activity categories for recording
              • Implementation guide
              • Ready-to-use devices will be sent to you
              • You get the core results* as a report
                and as XLS file
              •  

              • Support as needed.
                One hour included, afterwards € 120 / hour.
              • € 240  per additional device

            Professional

            Understanding time use and activities

            €  3,900

            Up to 6 devices for 2 months of data acquisition.  Up to two qualification groups.  
              • Activity categories defined together according to your wishes in web conference
                • Procedure discussed in web conference
                • Ready-to-use devices will be sent to you
                • You get the core results* as a report
                  and as XLS file
                • Discussion of results in web conference (ca. 2h)
              • Support as needed.
                Two hours included, afterwards € 120 / hour.
              • € 240  per additional device

            Comprehensive

            Making the most of activity analysis   

            €  6,900 

            Up to 9 devices for 2 months data acquisition. Up to three qualification groups.  
              • Activity categories defined together according to your wishes in preparatory meetings on site
                • Procedure discussed in preparatory meetings
                • Ready-to-use devices will be sent to you
                • You get the core results* as a report
                  and as XLS file
                • Joint 4-hour discussion of results
                  & detailed analyses in on-site meeting
              • Support as needed.
                Two hours included, afterwards € 120 / hour.
              • € 240  per additional device

            *The basic evaluation contains images and Excel files for the following evaluations:

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            • Overall overview of activity shares for the evaluation of on-call duty

            • Distribution of activities over 24 hours, according to weekdays - e.g. direct and indirect patient-related work, administration ... depending on the type of activity you have chosen to examine.

            • Mean distribution of work and rest (use) over 24 hours

            • Differentiation according to individual weekdays (or if desired grouping e.g. Mon-Fri, Sat/Sun...) from the use in the 24-hour process

            • Indicators on the quality of the survey, on the reliability of the data

            Groups, departments or areas can also be compared with each other. Concrete examples from the hospital can be found in this 

            user report. Further evaluations according to your wishes on request.

            Evaluate your standby duties!

            We are at your disposal for additional equipment, further explanations or alternative packages. 

            Contact us
            • The devices should be charged approximately daily (normal chargers are provided).

            • It is advisable to define a person responsible for the distribution of the devices - e.g. administration.

            • In the event of theft/disappearance of equipment, we charge the cost of a new unit and the installation.

            • We bear the shipping costs. A shipping box will be provided.